Last Updated: August 13, 2025

This Privacy Policy explains how Blue Ridge Property Angels, LLC ("Blue Ridge Property Angels, LLC," "we," "our," or "us") collects, uses, shares, and safeguards information when you interact with our websites, mobile apps, SMS programs, and related services (collectively, the "Services"). It also includes our SMS/Text Messaging Terms & Consent. If you do not agree with this Policy, please do not use the Services.

Note: This document is a general template and not legal advice. Laws vary by jurisdiction and change over time. Please review with your counsel before publishing.

This Policy applies to information we process in connection with the Services. For questions, contact:

Email: info@blueridgepropertyangels.com

We collect information in three ways: (a) directly from you; (b) automatically through your use of the Services; and (c) from third parties.

• Identifiers & contact details: name, email address, phone number, postal address, account credentials.
• Profile & communications: preferences, survey responses, support requests, messages, and content you upload.
• Commercial information: purchases, subscriptions, appointments, order details.
• Payment information: handled by our payment processors (we do not store full card numbers).
• Consents: records of marketing/SMS/email opt-ins and opt-outs, timestamps, method of consent, and related logs.
• Sensitive information (if provided): only with your consent or as permitted by law; we do not intentionally collect sensitive personal information.

• Device & usage data: IP address, device identifiers, browser type, OS, app version, referring/exit pages, clickstream, time stamps.
• Analytics data: page views, session duration, features used, crash/error logs.
• Approximate location data: derived from IP or device settings (if enabled).
• Cookies & similar technologies: pixels, web beacons, SDKs, and local storage (see Cookies & Tracking below).

• Service providers & partners: analytics, ad networks, payment processors, messaging providers, schedulers/CRM tools.
• Public sources: social media profiles you make public, publicly available databases.

We use information to:

• Provide, operate, maintain, and secure the Services.
• Set up and manage accounts, transactions, and appointments.
• Send transactional communications (e.g., confirmations, reminders, service notices).
• Send marketing communications (email/SMS/push) where permitted by law and your preferences.
• Personalize content and recommendations.
• Monitor usage, perform analytics, debug, and improve the Services.
• Prevent fraud, enforce terms, and comply with legal obligations.
• With consent, for any other purposes you authorize.

We offer one or more SMS programs (the "SMS Program"), such as Blue Ridge Property Angels, LLC Alerts for transactional and/or marketing messages.

You may opt in by any of the following (as offered by us):

• Checking a consent box on a website/app form and submitting your phone number.
• Texting a keyword (e.g., "JOIN", "START") to our number/short code.
• Signing a paper or electronic form that includes SMS consent language.

By opting in, you authorize us to send recurring automated texts to the number you provided. Consent is not a condition of purchase. Message frequency varies.

We may send:

• Transactional texts (e.g., appointment reminders, account alerts, one-time passcodes).
• Marketing texts (e.g., offers, updates), if you expressly agree.

Message frequency varies by interaction (e.g., reminders/events) and your preferences.

• Message & data rates may apply.
• Reply STOP to cancel; you will receive a confirmation text and no further messages (unless you re-opt in).
• Reply HELP for help or contact us at info@blueridgepropertyangels.com.
• Delivery is subject to your carrier. Carriers are not liable for delayed or undelivered messages.

We maintain reasonable records of consent, opt-ins, opt-outs, and message history to demonstrate compliance with applicable laws/carrier rules.

• You can opt out at any time as described above.
• You may also adjust your preferences in your account (if available) or by contacting us.

We use first- and third-party cookies and similar technologies to operate the Services, remember your settings, analyze usage, and measure/serve ads where permitted.

Your choices:

• Browser settings to block or delete cookies.
• Site cookie banner or preferences center (where available).
• Platform/ad settings (e.g., Google, Meta) and industry opt-outs (e.g., NAI/DAA) in applicable regions.

Note: blocking cookies may impact site functionality. We do not respond to Do Not Track signals. We honor region-specific rights/opt-outs as required by law (see Your Privacy Rights).

We may share information with:

• Service providers & vendors (e.g., hosting, analytics, messaging/SMS carriers and aggregators, payment processors, customer support) under contracts that limit their use of your data.
• Business partners (with your consent or as part of features you use).
• Legal & safety: to comply with laws, respond to lawful requests, protect rights, property, safety, and enforce our terms.
• Corporate transactions: in connection with a merger, sale, financing, or acquisition; we will notify you where required.
• With your direction or consent.

We do not sell your personal information for money. In some regions, "sale" or "share" may also include certain advertising disclosures—see Regional Disclosures for your rights.

We retain information for as long as necessary to provide the Services, comply with legal obligations (including maintaining consent/opt-out records), resolve disputes, and enforce agreements. Retention periods vary based on data type and purpose.

We implement administrative, technical, and physical safeguards designed to protect personal information. However, no system is 100% secure. Please use strong passwords, keep them confidential, and promptly notify us of any suspected unauthorized access.

Our Services are not directed to children under 13 (or the equivalent age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it and take additional steps as required by law.

Your rights vary by region. Subject to limitations, you may have the right to access, correct, delete, restrict or object to processing, port your data, and withdraw consent. You may also have the right to appeal our decision (U.S. state laws).

California residents may have the right to:

• Know/access the categories and specific pieces of personal information we collect, use, disclose, and "sell"/"share" (as defined by law).
• Delete personal information.
• Correct inaccurate information.
• Opt out of "sale"/"sharing" of personal information and certain profiling.
• Limit the use/disclosure of sensitive personal information.
• Non-discrimination for exercising rights.

Notice at Collection: We collect the categories described in Section 2 for the purposes described in Section 3, and we retain them as described in Section 7. We collect directly from you, automatically, and from service providers/partners as described in Section 2.

To exercise California rights, use our request form at figangels.com or email info@blueridgepropertyangels.com

Residents of certain U.S. states (e.g., CO, CT, UT, VA) may have similar rights to access, delete, correct, and opt out of targeted advertising and certain profiling. Contact us to exercise these rights.

We may transfer, store, and process information in countries other than your own. Where required, we implement lawful transfer mechanisms and safeguards.

The Services may link to third-party sites, apps, or services that are not operated by us. Their privacy practices are governed by their own policies.

1. We may update this Policy from time to time. If we make material changes, we will notify you via the Services or by other reasonable means and update the "Last Updated" date.

If you have questions or requests regarding this Policy or our practices, contact us at info@blueridgepropertyangels.com.